Resources

Everything you need to move faster

Access support, documentation, FAQs, and platform status notices in one place. We keep our resources aligned with the product so you can find answers quickly and stay unblocked.

Need immediate help?

Get unstuck fast

Talk to humans and experts

Reach the team directly for onboarding, workflow changes, or critical issues. We respond quickly and keep you updated.

Email support@fleximetadoc.com WhatsApp our support crew Weekdays 8:00–17:00 SAST with priority escalation for incidents.

Self-service

Learn, configure, and troubleshoot

Guided onboarding packs

Step-by-step setup for surveys, automation, integrations, and reporting.
Configuration recipes

Snippets for RBAC, notifications, data retention, and workspace governance.
Reliability playbooks

Incident runbooks, service expectations, and rollback guidelines for safe changes.

Support desk

Open a ticket with context, attachments, and preferred channels.

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FAQs

Short answers to the most common implementation and billing questions.

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Documentation

API references, feature guides, and admin policies for your workspace.

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Status

Platform status and service notices, with public telemetry shown when it is available.

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